Finding Mentors in Unexpected Places
You never know where inspiration is going to come from or who you might meet that will change the trajectory of your business. I met this business savvy couple who…
Organized and Attractive Work Spaces Increase Productivity
One of the places we spend most of our time is in our office or work space. It makes sense to create an organized and professional space for yourself, employees…
The Collection Call (cont’d)
Transitioning to the Payment Arrangement: Collectors must learn how to direct the customer’s attention toward payment A transition statement can be used to link the solution with a desire the…
The Collection Call
Pre-Call Planning: Preparation is imperative for the successful collection call Pre-call planning is really just a series of questions the collector answers about the account Good preparation means never being…
Credit Granting & Collection Techniques Part 2
Symptoms of Potential Collection Problem Broken Promises: If your customer promises payment then neglects to keep the promise. Unreturned Phone Calls / Messages: If a customer avoids your calls,…
Newport Funding Group Inc. Wishes You and Your Family a Happy, Healthy and Prosperous 2011!
We would like to thank all of our clients and referral sources for making a 2010 a great year and we look forward to serving you in 2011. We are…
Credit Granting & Collection Techniques Part 1
The Battle Between Increasing Sales and Controlling Credit Risk Large and small organizations alike see a constant battle between sales departments that have quotas to meet, bonuses to earn and…
Coaching for Your Business Success
All the best athletes, business leaders and political leaders use coaches to help keep or regain their edge. I’ve met a few coaches along the way and some are people in…
If You Feel Like You Aren’t Getting Anywhere, You Must See This!
A good friend sent me this link and it’s so amazing I have to share this with everyone. Please enjoy and I hope it inspires you as much as it…